Paul

 

Prior to working at Westbay Paul worked in operations for a large international wholesale courier company. On joining Westbay in 1999 he quickly managed to learn our proprietary software program and was instrumental in our choice of a new program in 2004.

 

Having been here for a number of years Paul is well versed in the “ways” of Westbay and is a fountain of knowledge for both new and old staff alike.

 

The beginning of 2011 saw Paul take control of the company’s health and safety program. Working closely with Ellis Whittham, Paul ensures we comply with all aspects of the HAS and its requirements.

 

Paul has a serious aversion to Cheese and Ham sandwiches! Don’t offer him one, unless you want it fired across the room at you!

 

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Zed

 

Zed started his Westbay career as a driver in 2004 but turned his hand to controlling in Oct 2005.

 

Being that he was previously “out on the road”, he has a very good understanding of the difficulties that can manifest during collection and delivery. This experience proves most valuable when training new drivers and handling unusual situations.

 

With his experience in the above field Zed was the best choice to develop and maintain the Westbay driver’s code of conduct. A comprehensive manual that is designed to cover and instruct on every possible eventuality a driver might incur whilst carrying out their duties.

 

It was once Zed’s ambition to become a gansta’ rapper.

 

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Jason

 

Jason has been Westbay since 1999. Having previously been a driver for a number of freight companies around Heathrow he felt it was time to have a more static profession and took up the position of controller at Westbay. Under the watchful eye of the owner he quickly grew in confidence and learnt about all aspects of a busy control room.

 

Jason has a number of addition roles in the business including monitoring our fuel usage and negotiating the optimum deals to keep prices as low as possible. The advantage of which is passed on to drivers and customers alike.

 

Please do not start a conversation about his car, you will be on the phone all day!

 

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Darren

 

Darren joined Westbay in January 2008, much like Zed he is from a driving background. This has given him a great understanding of both collection and delivery requirements.

 

Having also worked as a mechanic for Mercedes Benz, his experience is most valuable to our fleet with respect to both advice and maintenance.

 

Darren is very well respected by our drivers and is in charge of the maintenance of the driver’s records keeping a close eye on vehicle insurance, driver’s licences, working history and security training.

 

Although quietly spoken, give him a couple of brandy’s then stand well back!

 

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Gabriel

 

Gabriel originally a driver with Westbay for some 6 years, much like Zed showed an interest in making a move into office life. When we had an opening back in June 2014 we thought we would give him a go. It turns out it was a good decision. Gabriel not only gets on well with the rest of the office staff but his aptitude to learn has helped him achieve a very good understanding of our requirements in a very short space of time.

 

Some customers say they miss Gabriel being out on the road and seeing him at their office but then they don’t have to work with him 8 hours a day!

 

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Toni

 

Toni joined Westbay in 2018, dealing with our admin and accounts. With limited knowledge of the “Westbay ways” at the outset, Toni has far exceeded our expectations very quickly with her ability to learn and find solutions to just about every scenario. She has now proved herself as a true pillar of the business and her calm quiet manner has been worth its weight in gold when dealing with what can be a very demanding role.

 

One of the many admirable traits Toni possesses is the fact that if you ask her to do something, you can pretty much guarantee it will be done immediately.

 

Her baby picture is apparently just after a self-inflicted haircut.

 

There is however one disappointing fact, and that is, Toni has never made the boss a cup of coffee!

 

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Colette

 

Colette deserves a mention even though she departed the company in September 2014.

 

Being instrumental in the start and continued growth of Westbay, Colette will always hold a special place in our hearts and whatever she decides to do in the future we wish her well and will miss her terribly.

 

We love you Colette!!!!!!!!